About Project Smile

 

Examining a patient in April, Dr. Sharmila looked at his sad face watching her covered with the PPE kit with just the eyes blinking. How uncertain and scary it must be to watch Doctors and nurses walking like astronauts unable to even recognize her own team behind all their personal protective equipment.

 

Faces tell a lot about a person, one can influence the other person’s behaviors without saying a word , that’s how our brains are knitted together. What’s the most important thing at the moment she thought – positivity, certainty… smiles.

 

“If I can’t recognize my staff, I can only imagine how patients must feel having nurses and physicians coming in and not being able to differentiate who is who,” she says.

Her idea was simple: have staff members stick smiling pictures of themselves so that patients can see their faces.

 

We needed special material in accordance with the standards of the medical center and we decided to go ahead with HP’s Indigo Prints , printed on a special environment friendly media appropriate for use in sensitive environments like hospitals and flights.

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We needed special material in accordance with the standards of the medical center and we decided to go ahead with HP’s Indigo Prints , printed on a special environment friendly media appropriate for use in sensitive environments like hospitals and flights.

 

Many patients feel alone or afraid,” says Ruchi , a rehab consultant on the gynecology unit. “They can’t have visitors anymore, no one from outside. When they can’t see your face — even just a small smile that expresses you’re happy or that you’re listening — it’s hard to build a relationship. This helps with care and compassion.”

 

Sunaina, another nurse on the unit, says one patient told her it makes such a big difference to see there’s a person behind the gown, gloves, and mask. “It’s like a reminder there is an actual person there; it humanizes things.”

 

Unit assistant Jagan says it’s also helpful among staff members, who may not immediately recognize who is working alongside them. “It’s nice for co-workers to be able to see a friend who is still here” .

 

But the focus is on making the patients feel as comfortable as possible.

 

“We’re the only ones the patients have right now, so when you smile behind your protective equipment, you hope your eyes are showing it,” Pankaj from Vysmo says. “But at least in the picture, it’s a reflection of your eyes and smile, the care, the comfort you want to offer patients knowing their families are not able to be with them.”

A pilot project was undertaken at a few hospitals followed by a survey to gauge the impact on patients and hospital staff. Intensive care unit technicians, environmental services staff, and physical therapists on the orthopedics unit walked around with photos of themselves easily visible on their protective gear.

 

Vistara, India’s finest full service carrier, joins hands with HP for their initiative - ‘Project Smile’, that aims to recognise those on the frontline during the COVID-19 pandemic by printing and pasting their smiling faces on their respective protective suits. Through the initiative Vistara celebrates the spirit and effort of its frontline teams, between 07 and 09 October 2020, by #BringingTheSmilesBack from behind their masks. With this, Vistara also becomes the first non-healthcare brand to associate with Project Smile.

 

VYSMO, the freelance services marketplace was inspired by this initiative run by HP Indigo India across Apollo Hospitals in India, VYSMO partnered with Redington India Limited the sole distributer for HP Indigo in India and a large network of HP Indigo Digital Print Service Providers across the country to take this project nation-wide. VYSMO along with its partners is committed to create more smiles in these testing times.